PRODUCTION TIMES:
Typically there is not a rush charge involved with standard production. If you need special handling or an expedited order, we will be more than happy to work with you on your project. Please give us your event date or in-hands date and we will do our best to accommodate your needs. The full production time on a project is estimated per project. Some items can ship as quickly as 24 hours.
EACH ORDER IS DIFFERENT! This timeline is estimated on standard production: Art & Design 3 Days - Can be as quickly as 24 hours. - Based on complexity of the design and revisions needed.
Pre-Production 2 Days - Begins once order is at manufacturer. - Manufacturer provides pre-production proof. Production 24 hrs - 30 Days - This is an estimate only. - Each product is different. - Some products can ship as little as 24 hours. - Based on Standard production time of items ordered. - Please inquire about specific item details if needed. Shipping 1-5 days - Most items ship from the continental U.S. in 5 days. - Based on manufacturer location and destination.
SET-UP: - Most manufacturers will charge a Set-Up, Die, Embroidery Tape, or Film Charge to use your artwork on an item. - Most of the same manufacturers will only charge a minimal fee (or no fee) for a repeat set-up of the same exact order and artwork.
PRE-PRODUCTION PROOFS AND SAMPLES: - Emailed virtual proofs will be provided on most orders and are available within the standard lead-time of 24-48 hours. - Some vendors may take longer. - Production times begin as soon as proofs are approved. - Depending upon order and product type, we may require a pre-production spec sample be approved prior to fulfilling the order.
OVERRUNS & UNDERRUNS: - Some orders are subject to up to a 10% overrun or underrun and may be shipped and billed accordingly. - Please specify that you do not want any OVERRUNS or UNDERRUNS if exact quantity is required. Please inquire if this will be a concern.